Performance

Be Brilliant with Pure C&G AX

Our new Pure C&G AX hearing aids change the way you hear the world. No more straining to hear speech above background noise: Our revolutionary Augmented Focus™ technology lets you follow conversations with ease, even in difficult listening situations.

Packed with all the high-tech features you need to truly shine – with Pure C&G AX, you can Be Brilliant.

Augment your hearing experience

Pure C&G AX offer an unprecedented hearing experience that goes beyond previous naturalsounding solutions. We call this augmented hearing that strives to deliver crystal-clear speech with an amazing immersive soundscape in any situation.

Augmented Focus™

These high-tech devices use our ground-breaking Augmented Xperience platform. It is inspired by the same principle as in 3D movies where key images appear directly in front of you while the background remains further away. This is possible because we have, for the first time, two separate processors: one for sounds in focus, like your conversation partner’s voice, the other for surroundings.

Prescription audio that performs

Pure C&G AX are packed with all the high-tech features you need, such as Bluetooth streaming for your phone calls and music from both Android and iOS devices as well as advanced tinnitus therapies to make your life with tinnitus more comfortable.

These sleek modern all-rounders are also rechargeable, giving you up to 36 hours of use on a single charge with 5 hours of streaming. They come with a compact charger with the option to upgrade to a portable or Dry&Clean charger.

Immerse yourself in outstanding speech clarity

Our revolutionary processing technology offers you the best speech understanding, including a natural-sounding own voice thanks to Own Voice Processing (OVP). Advanced sensor technology recognises if you are moving, and detects which hearing situation you are in automatically, to ensure that you always experience the best possible sound as you move through your day. Both the standard and telecoil versions of Pure C&G AX are available in a range of colours to suit every taste.

Augment your hearing Xperience

Hearing isn’t always easy – a big group of people talking at the same time, too much background noise. The new Pure C&G AX hearing aids unravel this confusing array of sounds so you can focus with ease on what you want to hear. Also available in a telecoil (T) version for those who want to connect directly to audio loop systems or as a CROS version. Pure C&G AX stand up to any acoustic challenge to let you Be Brilliant – all day, every day.

Warranty

The Pure Charge & Go AX / AX with Telecoil devices include a 5 year Manufacturers warranty from the date of purchase, which covers the aids for repair or replacement due to faults and damages. Loss is not covered by the warranty. If there is a hardware fault with the hearing aids we would have the aids shipped to our lab in the UK where we would manage the repair with the manufacturer.

For software or general aftercare support, we may schedule a session with one of our audiologists who would be able to adjust the aids remotely.

To make use of the warranty get in touch with our team here and a member of our team will advise the next steps.

Money Back Guarantee

Our no quibble, 30-day, money back guarantee policy is exactly that - if you don't like, or you're unhappy with any hearing aid you have purchased from Wholesale Hearing you can return it to us for a full refund. Product refunds are valid for 30 days from the day your item has been shipped to you the customer. You, the customer, are responsible for return postage costs back to our centre. We recommend using tracked and insured postage. For more on the returns process, click here.

Fitting

Our audiologists will ensure that your new hearing aids are a perfect fit. If you would like advice on suitable devices prior to purchasing your hearing aids, you can send us your audiogram. If you do not have an audiogram (hearing test result) taken within the last 6 months we can help you find a local provider.

Programming

Once you have placed your order, we will send you an email with a  medical questionnaire for you to complete and return to us. If we do not already have a copy of your audiogram we will request it from you (a clear photo of a hardcopy is fine). Our audiologists will review the medical questionnaire and your audiogram to check that your chosen devices are suitable, before programming your hearing aids.

Remote Programming

We want to make sure your hearing aids perfectly suit your needs. Should you ever need your hearing aids adjusted, our audiologists can fine-tune and reprogram your hearing aids via the free hearing aid app on your smartphone.

Receivers & Domes

The email will also have instructions on how we will identify the correct receiver length needed to fit your ears. We include a range of dome sizes with your devices, allowing you to choose the most comfortable.

Delivery

Free DHL Express delivery is available worldwide, on all hearings aid orders and on other orders valued over £500. 

• Delivery times for this service vary from 1-5 days depending on your location, and will be shown during checkout.
• Deliveries are insured and tracked

For orders under £500, delivery options for your location, including costs and delivery times, will be shown during checkout.

Do not forget to add dispatch time to the delivery time.

• For hearing aids, we aim to program and dispatch within 5 days of receiving your order. If we are unable to do this for any reason, we will contact you. 
• For accessories, dispatch takes 1-2 days.

More on Delivery & Returns

Import Taxes and Customs Charges

• For all orders delivered to the UK , UK VAT is chargeable and is included in the price you see.

• Please note - as of 11PM 31st December 2020 all exports from the UK (Including EU countries) will be charged Import Taxes / Customs fees at your countries local rate.
  
  
• Wholesale Hearing Limited is not liable for any fees levied by your country - DHL will contact you to arrange payment of any customs duties & taxes due.
  
  
• Please get in touch with info@wholesalehearing.co.uk if you require more information regarding shipping, duties & taxes.